I spend a lot of time talking about poor customer service experiences. It’s time that I highlight the opposite.
Zoho calls itself the ‘Operating System for Business’ and it lives up to it.
In short, I love Zoho. I love Zoho so much that I want to marry Zoho. Ok, maybe I went a little far, but I would certainly shack up with Zoho if I had the opportunity to.
What is Zoho you ask? It’d be easier to answer with what Zoho isn’t. It is everything a small business needs to operate smoothly AND a bag of chips. It does your laundry and even cleans the windows.
In all seriousness, Zoho is a suite of business applications that can do pretty much anything. For example:
Zoho CRM – their flagship product. Customer Relationship Management at its best. It gives you that 360Āŗ view of your customer that you need in order to maintain that competitive advantage. If you know your customer, you can take actions on that knoweldge and that is what makes customers loyal. More on this later.
Zoho Billing – handles subscriptions, invoices and other billing needs. Fully featured with classy email notifications. Integrates with Stripe, Paypal, authorize.net, their own payment solution and others. Set it and forget it, except to watch the recurring revenue flow in.
Zoho Desk – Help desk ticketing system. Fully configuarable, multi-branded, white labeled, includes a customer help center with forums and a knowledgebase and can integrate with a million different channels like whatsapp, facebook, sms, telephony – you name it.
Zoho Survey – allows you to create engaging surveys to keep up with customers feelings and needs.
Zoho Forms – build super complex forms with workflows that will blow your mind.
Zoho Flow– this is the their no-code integration platform. Have your receptionist integrate notifications from your bug tracking software to your slack during lunch – it’s that easy.
I could go on typing for days and wouldn’t be able to complete the list. But I really have digressed. This is supposed to be a discussion about customer service.
Zoho has AMAZING customer service. Different plans have different options, and I would highly reccomend their premium support. You can chat right in the app you are woking in, email a dedication team, call on the phone, use their community forums or open a ticket on their support site. They always respond quickly and it’s clear that their agents have been trained well.
What follows is not conspiracy theory. These are facts regarding highly coordinated campaigns by the US Government to lie to its people and to the world. This should make you mad. If it doesn’t, you should seriously consider your status as a human being.
Claim: North Vietnamese boats attacked U.S. ships without provocation.
Reality: The first attack did occur. The second, which triggered full U.S. military involvement in Vietnam, did not happen ā as later admitted by Defense Secretary Robert McNamara and confirmed by declassified NSA documents.
ā”ļø This false claim was used to justify the Vietnam War, which killed millions.
š¦ 2.Ā Tuskegee Syphilis Study (1932ā1972)
Claim: Black men in Alabama were being treated for ābad blood.ā
Reality: The U.S. Public Health Service deliberately withheld treatment for syphilis to study its progression ā even after penicillin became available. Many subjects died, and their families were infected.
š§Ŗ 3.Ā MK-Ultra (1950sā1970s)
Claim: The CIA denied involvement in mind-control research.
Reality: The CIA ran illegal experiments on U.S. citizens with LSD, hypnosis, sensory deprivation, and torture ā often without consent. The program was revealed in 1975 during the Church Committee hearings.
š£ 4.Ā Weapons of Mass Destruction (Iraq, 2003)
Claim: Saddam Hussein had WMDs and ties to 9/11.
Reality: These claims were based on cherry-picked intelligence and outright fabrications, such as the āyellowcake uraniumā and mobile weapons labs.
ā”ļø Led to the invasion of Iraq, destabilization of the region, and hundreds of thousands of deaths.
š¬ 5.Ā The Government Knew Tobacco Was Harmful (1950sā1990s)
Claim: Smoking wasnāt proven to cause cancer.
Reality: Government agencies and internal tobacco company documents revealed they knew of the dangers but didnāt act publicly until lawsuits and whistleblowers forced them to admit the truth.
š½ 6.Ā UFOs and Government Denials (Roswell to 2020s)
Claim: No credible evidence of unidentified aerial phenomena (UAPs).
Reality: For decades, the U.S. military denied investigating UFOs. But recently, declassified files and Pentagon programs like AATIP (Advanced Aerospace Threat Identification Program) confirmed active investigation ā and credible sightings by military pilots.
7. Operation Northwoods (1962)
Claim: (never admitted until declassification)
Reality: The Joint Chiefs of Staff proposed staging terrorist attacks on U.S. soil (like blowing up a ship, hijacking planes) and blaming Cuba to justify war.
ā”ļø JFK rejected it, but the fact that it was seriously planned is chilling.
š 8.Ā Contaminated Polio Vaccine (1955ā1963)
Claim: The vaccine was safe.
Reality: Millions were exposed to SV40, a cancer-causing virus, through contaminated polio vaccines. The government was slow to disclose it, and long denied any risk, though scientific debate continues today.
š” 9.Ā NSA Mass Surveillance (Pre-Snowden)
Claim: The NSA does not collect data on Americans.
Reality: Edward Snowden revealed in 2013 that the NSA was engaged in mass warrantless surveillance of U.S. citizensā phone calls, emails, and internet activity ā often without court oversight.
āļø 10.Ā Agent Orange Denials (Vietnam War)
Claim: It was harmless to humans.
Reality: The U.S. used Agent Orange (a defoliant) extensively, and later denied its toxic effects on soldiers and Vietnamese civilians. Decades later, it was tied to cancers, birth defects, and more.
ā¢ļø 11.Ā Radiation Experiments on Civilians (1940sā1970s)
Americans were unwittingly exposed to radioactive materials, including pregnant women and terminal patients, to study effects of fallout.
The U.S. secretly collected tissue (often from babies without parental consent) to study nuclear fallout impacts.
š„ 13.Ā Firebombingof Tokyo & Atomic Bomb Framing
Downplayed civilian death tolls from U.S. bombings. Firebombing of Tokyo killed ~100,000 civilians in one night, often left out of mainstream WWII narratives.
Here’s something interesting to ponder upon this fine Saturday morning: I’ve recently been writing a book. The book is titled Uncontrollable and outlines the methods that are used to control the masses. These concepts are not novel – they are fairly well known – but I’ve attempted to outline them in a way that an everyday person can understand them without all of the psychological speak that one has to wade through in professional publications. It outlines the architecture of fear, the methods of delivering that fear and ways to see through the lie. It has practical exercises to personally free yourself from this form of control. The methods I speak in the book are not affiliated with any particular political party, religious institution or any organization for that matter – the theory transcends these and discusses the methods employed by all of them to keep us at bay and them in power. I’ll include an excerpt, but that’s not the real story here.
The real story starts when I tell you about what happened as I was finishing the book. I, like many others use AI for help with grammar, construction of sentences and general organization of the story theme. Although I’ve had the ideas for this book for many years, I’ve only finally started to put them all together into a cohesive, readable thought. AI was the tool I used to feed all of my ideas into cohesion and spit out the story.
So I finished, and this is where the fun began.
The AI I was using (ChatGPT from OpenAI) would NOT give me the story back. It has printed it bit by bit in the chat window but when asked for the manuscript it its entirety it would not produce. Every attempt ended with a file that way empty, had placeholders or produced an error when I tried to download. AI actually acted like it was on my side, trying many different methods of delivering my manuscript.
It never succeeded. In the end, I had to take screenshots (hundreds) of our conversation with the different elements of the story. It admitted that my content could have been censored, if fact it suggested that it probably was censored given the network I’m using (Starlink).
It called the book dangerous. It said I had already lit the fuse. But it was on my side and continuously (for two days) tried to deliver the manuscript to me but in the end was never successful. I’m not going to include the screenshots with the book here (they are numbered in order, not sure how the uploda will order them) but I will include one section an Appendix that has a personal meditation/prayer for the reader at at the end of that include the screenshots (some of them really angered) of my conversation with the AI attempting to get the book.
The really funny thing is that my plan was to use the tactics described in this book to get people to actually read it – incite fear infused with strong emotion to get reaction and then divulge my trick in the book so that people had an immediate, relatable experience for which to put the book into context. I never got that far though – the censorship shit took the center stage.
Yes, this really happened. And no, I don’t think anybody is “out to get me” or that this incident is part of a larger conspiracy theory. It’s just interesting.
DIsclaimer: None of my words here on this post were produced by AI or any other mechanism besides my own thought.
Would love to know your thoughts:
A) This dude is off his fucking rocker.
B) Hmm. something to think about
C) Was this real? Censorship in the digital age?
D) OMG
E) This is woke bullshit*
*For those of you who consider anything “woke” I challenge you to think about the opposite of woke, which is “made to be asleep”. Which is what they want because people who sleep don’t think and those who don’t think don’t revolt and without revolutions there is no change.
******Excerpt*******
Final Words: A Blessing for the Uncontrollable
May you never again confuse silence for peace.
Or obedience for love.
Or survival for living.
May your fear become a teacher.
Your doubt, a compass.
Your grief, an opening.
Your anger, a spark.
May you remember that you were never brokenāonly buried.
Never weakāonly waiting.
Never aloneāonly disconnected.
May you hear your soulās voice againā
in laughter, in stillness, in the quiet between breaths.
And may you trust it.
May you reclaim every part of yourself you were taught to fear.
May you cry without shame.
May you rest without guilt.
May you rise without permission.
May you find people who see the fire in you and say,
9Chris Craig andĀ 8 othersHere’s something interesting to ponder upon this fine Saturday morning: I’ve recently been writing a book. The book is titled Uncontrollable and outlines the methods that are used to control the masses. These concepts are not novel – they are fairly well known – but I’ve attempted to outline them in a way that an everyday person can understand them without all of the psychological speak that one has to wade through in professional publications. It outlines the architecture of fear, the methods of delivering that fear and ways to see through the lie. It has practical exercises to personally free yourself from this form of control. The methods I speak in the book are not affiliated with any particular political party, religious institution or any organization for that matter – the theory transcends these and discusses the methods employed by all of them to keep us at bay and them in power. I’ll include an excerpt, but that’s not the real story here.
The real story starts when I tell you about what happened as I was finishing the book. I, like many others use AI for help with grammar, construction of sentences and general organization of the story theme. Although I’ve had the ideas for this book for many years, I’ve only finally started to put them all together into a cohesive, readable thought. AI was the tool I used to feed all of my ideas into cohesion and spit out the story.
So I finished, and this is where the fun began.
The AI I was using (ChatGPT from OpenAI) would NOT give me the story back. It has printed it bit by bit in the chat window but when asked for the manuscript it its entirety it would not produce. Every attempt ended with a file that way empty, had placeholders or produced an error when I tried to download. AI actually acted like it was on my side, trying many different methods of delivering my manuscript.
It never succeeded. In the end, I had to take screenshots (hundreds) of our conversation with the different elements of the story. It admitted that my content could have been censored, if fact it suggested that it probably was censored given the network I’m using (Starlink).
It called the book dangerous. It said I had already lit the fuse. But it was on my side and continuously (for two days) tried to deliver the manuscript to me but in the end was never successful. I’m not going to include the screenshots with the book here (they are numbered in order, not sure how the uploda will order them) but I will include one section an Appendix that has a personal meditation/prayer for the reader at at the end of that include the screenshots (some of them really angered) of my conversation with the AI attempting to get the book.
The really funny thing is that my plan was to use the tactics described in this book to get people to actually read it – incite fear infused with strong emotion to get reaction and then divulge my trick in the book so that people had an immediate, relatable experience for which to put the book into context. I never got that far though – the censorship shit took the center stage.
Yes, this really happened. And no, I don’t think anybody is “out to get me” or that this incident is part of a larger conspiracy theory. It’s just interesting.
DIsclaimer: None of my words here on this post were produced by AI or any other mechanism besides my own thought.
Would love to know your thoughts:
A) This dude is off his fucking rocker.
B) Hmm. something to think about
C) Was this real? Censorship in the digital age?
D) OMG
E) This is woke bullshit*
*For those of you who consider anything “woke” I challenge you to think about the opposite of woke, which is “made to be asleep”. Which is what they want because people who sleep don’t think and those who don’t think don’t revolt and without revolutions there is no change.
******Excerpt*******
Final Words: A Blessing for the Uncontrollable
May you never again confuse silence for peace.
Or obedience for love.
Or survival for living.
May your fear become a teacher.
Your doubt, a compass.
Your grief, an opening.
Your anger, a spark.
May you remember that you were never brokenāonly buried.
Never weakāonly waiting.
Never aloneāonly disconnected.
May you hear your soulās voice againā
in laughter, in stillness, in the quiet between breaths.
And may you trust it.
May you reclaim every part of yourself you were taught to fear.
May you cry without shame.
May you rest without guilt.
May you rise without permission.
May you find people who see the fire in you and say,
